Not long ago, some users of MSI Z790 motherboards were experiencing a problem with their hardware. Sometimes, when unpacked, some of them were simply dead… Well, quite often, you realize this when you power up the PC. Among the symptoms: simply no POST.
After investigation, it turns out that some boards arrived with completely cracked chipsets. Various press articles, user feedback, technician videos, etc. forced the brand to investigate the problem internally. The company issued a brief statement: the fault lay with a screw in the chipset heatsink..
A screw responsible for the chipset cracks on MSI’s Z790 motherboards!
Broadly speaking, the company says the problem is linked to a mounting screw on the chipset heatsink. Basically, too much pressure could be to blame.
In any case, to remedy the problem, we learn that the company has gone back to an earlier screw design. What’s more, the brand acknowledges the problem, and users suffering from a dead motherboard on unpacking will be able to make a complaint to the brand. If something goes wrong, you’ll have to contact MSI support in our case.
