Broadly speaking, the RTX 5090/5080 and RTX Pro 6000 feature a very special design, integrating several PCBs. The first, the main one, houses the GPU, memory and power supply stages. There’s a second for the video outputs and a third for the PCIe bus. However, these circuits are fragile and connected to each other by wires. Break a connector or one of the PCBs and things get complicated. Fortunately, NVIDIA seems to take care of this easily.
A user breaks his RTX Pro 6000, NVIDIA accepts the RMA!
In this case, a user broke his professional board and sent it to NorthRidge Fix. The latter received an e-mail from the NVIDIA teams to set up a card exchange, the Chameleon sent back a new card and the after-sales boutique returned the dead one- cool, a story with a happy ending. Incidentally, this is also how things were resolved in the case of the RTX 5090 FE, whose internal connector was broken.
Nevertheless, the main problem in this story is the lack of spare parts available to repair stores. Clearly, NVIDIA does not offer an official parts replacement program. So, if you’ve got a broken FE card, you’ve got no choice but to contact the Greens. Fortunately, the company seems to be quite flexible about card replacement.
In fact, there does seem to be a source of spare parts, based in China. But… There are a few reservations, however. Not being an official partner, there’s no way of ensuring the authenticity or compatibility of the spare PCBs… Although, according to our source, they could be components taken from Founders Edition board GPU/VRAM disassemblies, to be reconverted into boards for AI servers. But we can’t be sure, although at $24, the consequences in the event of fraud are not dramatic either.
